The Truth Behind The Brand
Atlas Kratom is a land-based Kratom supplier located in Hollister, Missouri. The founder, Jeremy Mercer, established the store to spread awareness regarding the all-natural herb in his local area. This spot is called the “hole-in-the-wall store.”
It is small, laid-back, and is recognized for giving high-quality Kratom. But many customers have felt poor customer service from the owner’s end. Very few posts are found on the internet regarding the history of this vendor. It looks like a company in the industry before e-commerce became common, and they only have a website because all companies have websites these days.
Their website is modern, but the template does not go well with their business type. There is a page on the menu titled “get a quote.” This page lays down a standard form to gather information. Most companies that sell services have this kind of page. There is no online operation, and you can only purchase from the brand if you’re physically near the store. The website does not share anything except working hours and addresses.
There are different categories of Kratom sellers in the market – some are based online and do not allow anyone to pick orders from the brick-and-mortar store. Some sell their branded items to wholesale platforms, and some sell their goodies only from the physical address.
Atlas Kratom belongs to the last category. Their store enjoys a respectable reputation, offering charming gift packages and sublime strains. This review article will further illuminate the shop’s readers, especially those who don’t live near its location.
What Items Can I Find Here?
This herbal apothecary has scored points for being organized and courteous. Although the current strains vary, red, white, and green colors are usually available. The yellow strain is usually stocked too. Their portfolio includes Wild Lettuce Tinctures, Delta-8 Gummies, CBD Vape Cartridges, and CBD Edibles. Following are the best-sellers of Atlas Kratom:
Green Dayak: This deserves the number one spot as it is very rare. Green Dayak is cultivated by the Dayak tribe, a group of people living on hills from Borneo island. These people live life according to their traditions and remain in harmony with nature.
This strain is spicy, earthy, and sustained. It emits a balanced fragrance reminiscent of arrowroot and fresh nutmeg.
Red Vein Horn: This is one of the oldest and most potent strains, and it emits a rich aroma. It is named after the horn-like impressions of the leaves. Similar to Green Dayak, it is also derived from Borneo.
There, it is cultivated in the wild, mountainous region. The soil is rich in minerals, which plays a prominent role in the alkaloid concentration, 7-OH dominant.
White Vein Hulu Kapuas: This strain provides a combo of White and Red hues, with an intense aroma of moss. It’s rare and potent. White Vein Hulu Kapuas is harvested on the shore of the Kapuas river in Indonesia. It’s allowed to be mature and reach great heights before cultivation.
Other stocks in the store are:
- Yellow Vein Thai
- Green Vein Malay
- Yellow Vein Maeng Da
- Red Vein Bali
- Yellow Vein Hulu Kapuas
- Red Vein Borneo
- Yellow Vein Bali
- Red Vein Hulu Kapuas
- White Vein Maeng Da
- Red Vein Maeng Da
- Red Vein Thai
- Red Vein Malay
Is Their Pricing Strategy Appropriate?
The costs of products are generally fixed. They usually only charge when there is a restricted time promotion. It’s more efficient to feature that information on the shop page instead of forcing every interested buyer to “submit a quote” to see the pricing.
What Is The Aesthetic Of Their Website?
Speaking about the overall design, the official website of Atlas Kratom is quaint, precisely what you can expect from a tiny local business. The website does not include other high-end sellers’ confidence and details. This can be explained because Atlas Kratom sells an abundance of Mitragyna speciosa in the brick-and-mortar store instead of selling online.
There is no online catalog for the products except the Get a Quote section. This can be not very pleasant for people who wish to buy from them virtually. Not only are the online visitors unable to view the menu of costs and merch, but they have to contact online to know the current stock.
Since online visitors have no idea what kratom strains are being sold currently, they can take a few back and forth questions before deciding what to order.
No shipping and return policies are mentioned either. Likewise, all the other essential procedures, such as Terms & Conditions, and Privacy Policy, are absent. This might have been acceptable if they were selling Mitragyna locally.
But since they embrace online orders, they seriously need to update the website. This will boost their online customer base. In short, their website is more of a streamlined business page instead of an online store.
Accreditation By The AKA
The AKA disapproves atlas Kratom, and it is wrong to set this expectation. This is because the AKA approval is meant for sellers sourcing Kratom straight from farmers and importing it to the country. This company probably purchases wholesale Mitragyna from an online seller who deals with wholesale orders.
Different Kratom suppliers sell to retailers and individual buyers. Physical stores usually have two options: buying from a seller but utilizing their branding or selling Mitragyna brands directly. This is known as the white label. Numerous products that we use routinely have manufacturers that sell the same item white-label to retailers who want to sell their own company’s staff.
It is impossible to predict whether Atlas Kratom deals with a vendor approved by the AKA. This is precisely the type of thing this authority would love to fight against at the federal level at the Kratom Consumer Protection Act.
If the Act passes, no one would think whether a physical store sourced their inventory from a seller who conducts lab tests. However, the owner and the team conduct lab tests to ensure customers’ health.
How Do Customers Regard This Brand?
Atlas Kratom has amassed 36 reviews on Google, along with a 4.2-star rating. Many of the reviews appreciate the customer service and the professionalism of the shop owner. It seems that everyone running the store is skilled and is genuinely passionate about assisting the clientele. Even their website has posted numerous testimonials that echo the same thoughts.
Frequently Asked Questions (FAQs)
What Is The Refund Policy?
Absolutely nothing is mentioned regarding the refund policy on the website. As the purchases occur face to face, there is no need for returns. However, likely, they don’t accept refunds for opened packages, as those can not be sold again. But a refund is possible if the quality was unsatisfying.
What Is The Shipping Procedure?
Most of the purchases occur in-store. But for rare online orders, USPS 2-Day Priority Mail is used, costing $7.95. If you want a shipping upgrade, you can contact them.
Is Their Customer Service Decent?
Atlas Kratom is open all week, excluding the weekends, from 9 AM to 8 PM CST. On Saturdays, the working hours are 10 AM to 8 PM CST, and on Sundays, it is 11 AM to 6 PM CST. They are open throughout the week, which shows their dedication since most vendors are closed on weekends.
A telephone number is displayed on the website, which you can use. Some reviews have stated that the owner lacks customer service and is cold.
Are They Available On Social Media?
You can find the vendor on Facebook, and it seems like they are not present anywhere else.
Last Words On The Vendor
From the limited information available, Atlas Kratom seems to be a reputable physical store for consumers within their reach. The owners and team are knowledgeable. They are more than happy to guide you through the shopping experience.
However, if they want to improve, a complete menu with prices and a list of brands they sell on could be helpful. Some users have noticed that this unusual way to do business keeps all transactions discreet. Plus, online orders are almost not taken, but we hope they make it an option in the near future.
