Whole Herbs Kratom is one of the many up-and-coming supplement providers in this industry. And if you look on their website, the brand says it’s one of the most trusted names around. But is this true or merely just a marketing stunt? This review will put the seller’s reputation to the test. So without waiting any longer, let’s get right into it.
What Are The Available Products?
As far as the supplement types are concerned, you may choose between a range of powders and capsules. However, customers can pick from various strains and colours. First of all, the powder is available in only green-coloured strains. The offered categories include Maeng Da, Borneo, Malay, and Indo.
But on the other hand, you can get the customers in both red and green. On top of the previously mentioned strains, this product form is also available in the Bali variant. And last but not least, the prices can range between $14.99 and go up to $288.95. But when you consider the supplement sizes, these costs are relatively competitive in the market.
Do The Products Undergo Lab Testing?
Whole Herbs states that its Mitragyna Speciosa supplements pass rigorous testing at third-party laboratories. It would ensure the absence of harmful substances, such as pesticides, microbes, and heavy metals. These are the kind of contaminants that could produce adverse reactions in the body upon consumption. And that is why the company says that all product batches undergo screening processes.
However, we can’t say for sure how true this is. When you look in the “About Us” webpage, there’s no presence of proof. Also, the brand doesn’t reveal the identity of its testing laboratory or any other details. When it comes to chemical analysis, most sellers are relatively honest, offering relevant data alongside their most current test findings. If the Whole Herb Kratom lab tests its Kratom, they should provide the results. So, if you want to look at analysis certificates before purchasing any products, get in touch with the company.
Does The Company Take Care Of Quality Control?
Since high-quality is the best way to draw in more customers, Whole Herbs does the utmost. First of all, the supplier partners up with Kratom growers of native lands. After importing this raw material, the tree leaf powder manufactured is undoubtedly the purest. Moreover, the company provides compensation to these local farmers. As a result, there’s no need to worry about any compromise in top-grade supplements.
Other than that, this vendor also packages its botanicals with airtight seals. This measure helps in drastically increasing the shelf life of the product. Consequently, you can buy the supplements in bulk and not worry about expiry dates looming over your head.
Accreditation From The American Kratom Association
Checking out the AKA accreditation of a tea powder supplier can quickly determine its dependability. It shows that the company follows the association’s strict GMP rules and regulations while manufacturing products. As a result, the quality of the supplements is always reliable.
Moreover, these vendors also have to undergo a yearly audit. Anyone who passes this third-party assessment gets to keep their seal of approval. But is Whole Herbs a part of this program? The answer, in this case, is yes. However, the brand doesn’t link its accreditation on the official website, which might be surprising. But in any case, you can see the proof for yourself on the AKA’s website instead.
As far as payments are concerned, there are three distinct options. While placing an order, you can choose between electronic checks, Zelle, or credit/debit cards via CashApp. Out of these three, the bank card payments are noteworthy. You may be asking why. It’s because credit card companies don’t typically partner up with Kratom suppliers. And that is why seeing this option with this vendor is a straight-up rarity.
How Does The Company Make Its Shipments?
If one explores the corporate website, they won’t see anything regarding the shipping policy listed on the home page. However, if a customer adds an item to their shopping basket and completes the purchase process, they will get informed about the shipping policy after submitting all individual data. Whole Herbs provide many delivery options, including conventional shipping, USPS Priority Mail, USPS Priority Express, UPS Next Day, and FedEx Next Day, all for your comfort.
It will take 4 to 7 working days for basic shipping to arrive, and it will charge $5.99. Moreover, it takes 2 to 3 business days for USPS Priority Mail to deliver your purchases, and you have to pay $14.99 for it. Similarly, USPS Priority Express takes only 1 to 2 working days to deliver your orders and costs $35.00. But on the other hand, UPS Next Day and FedEx Next Day will set you back $50.00.
And just for the record, all transactions totalling more than $100 qualify for free delivery. So if anyone wants to enjoy free-of-charge shipping, they need to enter the code “freeship”. And last but not least, the vendor sends tracking information to the customers in their emails. As a result, you can always know about the whereabouts of your delivery.
How Good Is The Customer Service?
The customer care personnel at Whole Herbs is quite effortless to reach. If you look in the list of “More” on the website’s home page, there is an option to contact the company. First of all, customers provide their name and email, after which they can type in the query and press send. Afterwards, the company representative will respond to the concern in the provided email.
Other than that, the vendor also provides their email address and working phone number at the webpage’s bottom. So if anyone prefers a more direct approach, all they need to do is send an email or give the company a call.
Does The Brand Offer Refunds?
When a seller doesn’t provide refunds, it automatically makes customers more cautious while purchasing. And unfortunately, this isn’t always a good thing. Some individuals might even start looking elsewhere to buy Kratom online. It’s because if a vendor refuses to take responsibility in certain circumstances, they lose the customers’ confidence.
In the case of Whole Herbs Kratom, there is no information provided about possible refunds. Therefore, it is fair to assume that the company does not favour giving refunds. However, it doesn’t necessarily suggest that the vendor won’t compromise in the case of a mistake from their side.
So, if there is something wrong with your order, try contacting the seller and check if they can issue a reimbursement or replacement. But just for the record, customers might have to cover the costs of sending back the product to the supplier.
Are There Any Coupon Codes Available?
Currently, there is no rewards system or coupon codes available for use at Whole Herbs. However, you may check out third-party websites for coupon bundles that may be compatible with this vendor. Also, this company only offers discounted prices to wholesale buyers.
Is There Any Social Media Presence?
Staying socially omnipresent is essential for any business nowadays, particularly following the COVID-19 closures. In the digital marketplace, the consumer percentage is significantly higher than in conventional stores. And if a vendor wants to increase earnings, it is crucial to bring in internet-based clients.
The Whole Herbs Facebook page has a small number of followers, and just a few individuals have left comments on the account, all of which are positive. On the other hand, the Instagram account appears to be more active. However, the company’s aggregate representation on social media platforms is insufficient.
What Are The Customers Saying?
There might not be any lab test certificates on the website, but the reviews put this brand in a more positive image. And if you are a first-time buyer, it would be a smart move to check out the reviews on Whole Herbs’ official website. The ratings and reviews are generally positive for the most part. Moreover, it ensures that the supplements get tried and tested. As a result, there shouldn’t be any cause for concern while buying the available products.
Pros And Cons
- Pure and unadulterated supplements
- Convenient payments
- Reasonably priced products
- AKA-accredited vendor
- Free deliveries for orders above $100
- No evidence of lab-testing on the website
- No mention of refund policies
- Inadequate social media presence
- An apparent lacking of coupon codes
When it comes to supplying premium Kratom, there are many things that this seller does right. However, there are still some issues to address and information to provide. But, if you are in the market for new Kratom supplements, buying this all-natural herb from Whole Herbs Kratom might be worth a try.
Frequently Asked Questions
Is The Kratom Actually Lab-Tested?
The only way to know for sure is by contacting the company and asking for testing certificates.
Is The Brand Trustworthy?
If you have any doubts about its dependability, be sure to check out the online reviews on Whole Herbs Kratom. But generally speaking, this seller seems to be trustworthy.